Person to Person: Every Person to Person(P2P) delivery will be fully processed within 4 hours of the order being placed, according to our instant delivery policy. The maximum weight and pricing limits for P2P are 5KG and 5000BDT, respectively, while the minimum weight and pricing limits are 1KG and 100TK.
The delivery of all merchant orders is completed within 24 hours of the order being placed. The payment settlement is completed within 24 hours. Our policies also include Insurance coverage of up to 5000 tk.
All riders must have a National Identification Number (NID). A valid driver's licence is required for all motorcycle riders.
We collect information that alone or in combination with other information in our possession could be used to identify you (“Personal Information”) as follows:
Personal Information You Provide: When you sign up for a demonstration, register for an account, or otherwise contact us, we collect the following categories of Personal Information from you. Anything considered Personal Data under the General Data Protection Regulation, including any implementing national laws and regulations ("GDPR"), is considered Personal Information. Your name, email address, phone number, and information about your request are examples of Personal Information we collect, depending on what you choose to provide.
Identification Information: Your name, email address, phone number, company name, and position at your company are all collected. We may collect additional information from you if you register through a third-party service like Google or GitHub, as permitted by the third-party service's settings.
Financial Information: The financial information required to process your payments, such as your payment card number and authentication details, will be collected by our payment processor(s). Please note, however, that we only keep a tokenized version of such information on our servers and do not keep payment card information.
Communication Information: When you contact us with questions or concerns, as well as when you voluntarily respond to questionnaires, surveys, or requests for market research, we may collect information. You have the option of providing communication information.
Social Media Information: We have pages on Instagram, Facebook, Twitter, and LinkedIn, as well as a GitHub community page (collectively "Social Media Pages"). We collect Personal Information that you choose to provide to us, such as your contact information, when you interact with our Social Media Pages. Furthermore, the companies that host our Social Media Pages may provide us with aggregate data and analytics about how our Social Media Pages are being used.
Internet Activity Information: We may receive certain information about your visit, use, or interactions with the Service when you visit, use, or interact with it. For example, we may track the number of people who visit the Service, peak hours of visits, which pages are visited, the domains from which our visitors come (e.g., google.com, yahoo.com, etc. ), the browsers people use to access the Service (e.g., Chrome, Firefox, Microsoft Internet Explorer, etc. ), broad geographical information, and navigation pattern. In particular, the following data is generated and stored automatically in our systems:
Personal Information may be used with your permission or as needed for the following legitimate business interests:
Marketing: We may contact you with information we believe you will find interesting. If you choose to provide your email address, for example, we may use it to send you promotional information about our products and services. You can unsubscribe from emails by following the instructions in each promotional email we send you or contacting us. You will no longer receive marketing communications if you unsubscribe from our mailing lists, but we will continue to contact you about our Site and Services and to respond to your requests. We will never contact Recipients for any reason, including marketing, unless the Customer specifically requests it.
Vendors and Service Providers: We may share Personal Data with service providers to help us meet business operations needs and perform certain services and functions, such as hosting, cloud services, and other information technology services providers; event management, email communication software providers, and email newsletter providers; database and sales/customer relationship management services; payment processors; and web analytics services (for more information on the third parties that we share Personal Data with, see the section below). In the course of performing their duties for us, these parties will access, process, or store Personal Data in accordance with our instructions.
Business Transfers: If we are involved in a merger, acquisition, financing due diligence, reorganisation, bankruptcy, receivership, dissolution, sale of all or a portion of our assets, or transition of service to another provider (collectively, a "Transaction"), your Personal Information and other information may be shared during the diligence process with counterparties and others assisting with the Transaction, and transferred to a successor or affiliate as part of or following that Transaction.
Legal Requirements: If we are required to do so by law or have a good faith belief that doing so is necessary to (i) comply with a legal obligation, including to meet national security or law enforcement requirements, (ii) protect and defend our rights or property, (iii) prevent fraud, (iv) act in an emergency to protect the personal safety of users of the Service or the public, or (v) protect against legal liability.
If you need to change or correct your Personal Data, or wish to have it deleted from our systems, you may contact us at firstname.lastname@example.org. We will address your request as required by applicable law.
Parcelmagic is based in Dhaka, Bangladesh, and runs its website from there. The information you provide and that this Site collects may be stored on servers outside of your state, province, country, or other governmental jurisdiction, and the applicable privacy laws may not be as protective as those in your home jurisdiction. If you choose to provide information to us from outside Bangladesh, Bangladesh will transfer your personal information to other countries and process it there. You consent to this data transfer and processing by using this website.
Our service is not intended for children under the age of sixteen. Courier does not knowingly collect personally identifiable information from children under the age of sixteen. If you believe a child under the age of 16 has provided Personal Information to Courier through the Service, please contact us and we will make every effort to remove that information from our databases.
A "cookie" is a small piece of data sent by a website to your browser.
You agree to such use by continuing to use the Site after being informed
unambiguous acknowledgement of your consent. Cookies can be kept
on your computer for various amounts of time. Some cookies expire after
a certain amount of time or when you log out (session cookies), while
others stay on your computer after you close your browser until the
cookie's defined expiration date (as determined by the third party who
placed it) and help recognize your computer when you open your
browser and browse the Internet again (persistent cookies). Cookies
from the third parties listed below are used on our site. Visit All About
Cookies for more information on cookies.
Your Choices: On the toolbar of most web browsers, you'll find a "help" section. Please see this section for instructions on how to get notified when you receive a new cookie and how to disable cookies. Please see the links below for instructions on how to change the settings of the most popular web browsers:
Please be aware that if you restrict websites' ability to set cookies, you may be unable to access certain parts of the Site and may not be able to take advantage of all of its features.
The Service is used at your own risk. We take commercially reasonable technical, administrative, and organisational measures to safeguard Personal Information both online and offline against loss, misuse, and unauthorised access, disclosure, alteration, or destruction. No Internet or e-mail transmission, however, is ever completely secure or error-free. Email sent to or from us, in particular, may not be secure. As a result, you should exercise caution when sending us information via the Service or e-mail. Please keep this in mind when sending Courier personal information via the Internet. Furthermore, we are not responsible for any third-party websites' circumvention of any privacy settings or security measures contained on the Service.
Providing Personal Information is optional in some situations. You may be unable to use some features of our Service if you choose not to provide Personal Information that is required to do so. You can also request updates or corrections to your Personal Information by logging into your account or contacting us.